Information for ticket owners


XXIX Viljandi Folk Music Festival takes place on July 28-31 in Viljandi Castle Hills and its vicinity and in the hearts of all folk lovers!
 
This year, the festival area is divided into two:

  • Main area aka passholder’s area in the Castle Hills where most of the concerts take place and which is open for all festival pass, youngster’s pass, senior pass and day pass holders on the particular day and if there’s space, also for evening pass holders which are sold at the festival.
  • The perimeter area around the Castle Hills which includes the food area, Green stage, Freedom Square stage and children’s and handicraft area which can be accessed with a single-entry perimeter ticket. Pass owners do not have to purchase a separate perimeter ticket.

What type of tickets are available this year?

You can access the festival using a festival pass, youngster’s pass, senior pass, day pass and if there’s space, with the evening pass which are sold at the festival.

This year, you can’t purchase single concert tickets for all concerts. Single tickets are only available for original song concerts that are held in St Paul’s church. Pass owners are offered a 50% discount for the tickets for the St Paul’s church concerts and you can purchase the ticket online by entering the ID number on your pass to the discount code field or at the festival by showing your wristband at the Freedom Square ticket sales booth. 

Entry to the perimeter is free of charge on the first three festival days (THU-SAT) until 14.00 and during the whole of Sunday. When entering the perimeter at any other time, you need to purchase a single-entry perimeter ticket which costs 6 euros (3 euros for retired people and free for children under 12). The single-entry ticket grants you entry to the area only once, which means that the ticket will lose its validity when you leave the area and you will have to purchase another ticket if you want to enter again. 

Do you offer any discounts?

  • The early bird prices for the festival and day passes are the best value for money. The number of all passes is limited and the price of the passes goes up once the cheaper ones have sold out.
  • Students aged 13-26 (included) can purchase a youngster’s pass.
  • Seniors aged 65+ can purchase a senior pass.

Who is allowed to enter for free?

  • All children aged 12 and below can enter the festival for free. In order to avoid any problems with identifying the age of your child, we kindly ask you to visit the ticket booth when you arrive to get your child a wristband.
  • All music lovers are welcome to the festival. People who accompany severely disabled people can enter for free. Most concert venues are accessible for all but access to some of them might be difficult without additional help.

When and how can I change my ticket to a wristband?

  • All festival and day passes are exchanged for a wristband at the main festival gate on Freedom Square. Day passes are exchanged for wristbands on the date on the ticket.
  • Youngster’s passes for students aged 13-26 (included) are exchanged for wristbands upon presenting proof of student status and an ID.
  • Senior passes for people aged 65+ are exchanged for wristbands upon presenting an ID.
  • Day passes are exchanged for wristbands on the date shown on the ticket and the pass grants you access to the festival until the end of the programme on that day.

The ticket sales tent on Freedom Square is open for purchasing tickets and exchanging wristbands: 


THU, July 28 at 11.00-02.00
FRI, July 29 at 12.00-02.00
SAT, July 30 at 12.00-02.00
SUN, July 31 at 12.00-23.00

 

Does the pass grant me access to all concerts?


The festival pass, youngster’s pass, senior pass and day pass grant you access to all outdoor concerts during the festival and if there’s space, to the indoor concerts at St John’s Church and the Traditional Music Center on the first come, first served basis. On Friday and Saturday, original song concerts are held at St Paul’s Church where all guests need to purchase a ticket which costs 10 euros for festival and day pass holders. You can purchase concert tickets from Ticketer online by entering your pass ID number to the discount code field or by showing your wristband at the Freedom Square ticket booth.

 

What if I’m late to a concert?


Please be on time when you’re attending the concerts in the Traditional Music Center, St John’s church or St Paul’s church because you won’t be allowed in if you’re late. When attending outdoor concerts, remember that the earlier you arrive, the more choice you’ll have in terms of where you sit or stand.

 

Can I share my pass with my friend – one of us is visiting on Thursday and the other one on Saturday?

No, this is not possible. All tickets are meant for only one person and you can’t share your ticket.


Can I return or sell my ticket?

If you can’t attend the festival for some reason, then we aren’t stopping you from selling your ticket.

 

Do I have to print my ticket?

We care about the environment and we kindly ask you to do the same – bring your ticket in your phone.

 

Will there be enough tickets for everyone?

The number of all VIljandi Folk Music Festival passes is limited. We recommend you purchase your pass as early as possible.

 

I’ve got a pass for the 2020 festival, will this grant me entry?


The passes for the 2020 Viljandi Folk Music Festival can’t be used for the 2021 festival. Everyone who informed us that they wanted to use their pass for the 2022 festival filled in an application last year and were sent a new pass via email. If you can’t find your replacement pass, get in touch with help@ticketer.ee.

 

If you didn’t submit an application in 2021 and didn’t use your pass then your pass for the 2020 festival is no longer valid.


Can I bring my pet?

Please leave your pets at home – no pets are allowed in the festival area, including animals kept in bags and cages. Guide, hypo and assistance dogs are welcome.  

 

Where can I find additional information?

Visit the Viljandi Folk Music Festival webpage at

www.viljandifolk.ee

and we recommend you subscribe to our newsletter to get the latest news about the festival.

 

You can also find us on Facebook under Viljandi pärimusmuusika festival / Viljandi Folk Music Festival and #viljandifolk on Instagram.

 

If you wish to contact us directly, then call +372 434 2050 or write to folk@folk.ee.